DELIVERY AND RETURNS

Delivery and Returns

  • Click and collect can be requested at the checkout for you to collect from the shop in Gargrave.
  • Online orders will be posted by Royal Mail Tracked 24 post at £3.99 flat rate per parcel for orders totalling under £35.  For orders £35 and over postage will be FREE.

We hope you are delighted with your purchase(s). However, if for any reason you are not, please read the following on how to return an item. Your Statutory Rights are not affected by this clause.

  • We do not accept returns on items bought in store. All items are pre-owned and sold as seen.
  • If you are not happy with an item bought online please contact us within 7 days and we’ll try to resolve the issue for you.
  • All returns must be packaged and posted at the client's own cost and arrive back to us in the same condition as it arrived, complete with tags. We recommend using a secure, insured postal or courier service. Any items lost in transit are the responsibility of the client.

Our returns address is Number 29, High Street, Gargrave, North Yorkshire, BD23 3RA.